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We all know that even one single service disruption or data loss – whether caused by user or adminis-trator error, failure of a critical sys-tem, unplanned outage or natural disaster – can seriously damage your organization. It’s up to you to prevent disruptions like these from affecting your sales, services and support be-fore they can translate into lost cus-tomers, revenue or damage to your company’s reputation. The good news is, CA ARCserve High Availability software, formerly known as CA XOsoft™ High Availability, provides an easy and flexible way to maintain application availability, protect infor-mation assets and quickly recover from unplanned outages, as well as data loss and damage.
Benefits: Protecting Windows, Linux and UNIX environments has never been easier. No longer reserved for large enter-prises, High Availability is now consid-ered a standard for any business that depends on consistent availability and continuous protection of their file servers, applications and data. CA ARCserve High Availability is the only product that provides high availability and continuous data protection for all your Windows, Linux and UNIX appli-cations and servers – all from a single unified management console. THE CA ARCServe advantage: Technologies provided in some applications leave many gaps, and implementing separate point solutions can be costly and complex to manage. CA ARCserve High Avail-ability provides many integrated technologies not found in any other single solution. And integration with CA ARCserve Backup provides an even higher level of data protection, while easing management through a “single pane of glass”! |
| Feature | Description | Benefits |
| Full-System High Availability | Offers complete Windows-based server protection including the operating system, system state, application and data using Physical to Virtual (P2V) and Virtual to Virtual (V2V) replication as a virtual hard disk (VHD) to Microsoft Hyper-V server, with server monitoring and automated and push-button failover, regardless of the application. | Provides enhanced protection by allowing protection of the entire server. Protects virtually any application without the need for custom scripting. Simplifies deployment of the replica server. Helps reduce DR costs by potentially eliminating additional operating system and application software licenses due to the “offline” nature of the Replica server. |
| Server Group Management | Provides the ability to group together scenarios for multiple machines to protect distributed platforms such as SharePoint, Web applications and document repositories. Allows server groups to failover together across the wide area network. Works with Windows, Linux and UNIX. | Offers you flexibility in designing your data protection and failover strategy. |
| Multiple Replication Options | Offers the choice of continuous, scheduled and ad-hoc replication. | Provides flexibility to balance network resources with protection requirements. |
| Offline Synchronization | Provides an alternative to LAN and WAN synchronization to more easily transfer large Windows-based data sets and databases to speed replication without impacting network utilization. Allows physical transportation of a data copy while replication is under way and shortens time to protection. | Speeds initial server deployment and synchronization – especially useful for very large volumes of data. Can also be used for reverse replication to restore production server(s) after repair or replacement. |
| Microsoft Exchange 2010 Support | Provides LAN and WAN data replication, server and application monitoring, automated and push-button failover, data rewind for continuous data protection (CDP), and automated non-disruptive recovery testing. | Speeds deployment through auto discovery capabilities. Provides transactional integrity for replication and failover. Provides on-site and off-site data protection and high availability. |
| Microsoft Dynamics CRM V4 Support | Provides application-aware LAN and WAN replication, server and application monitoring, automated and push-button failover, data rewind for CDP and automated non-disruptive recovery testing. | Speeds deployment through auto discovery capabilities. Provides transactional integrity for replication and failover. Provides on-site and off-site data protection and high availability for your critical Dynamics CRM environment. |
| Linux and UNIX® High Availability | Now offers server and application monitoring, automated and push-button failover and push-button failback in addition to LAN and WAN data replication, with hard-link support. | Enhances the overall value by allowing you to better protect additional platforms and applications. |
| Enhanced IIS Support | Provides support for site-level configurations, including independent replication, and failover for each protected scenario and includes Data Rewind support. Replica consolidation allows operators to replicate from multiple IIS production servers to one IIS replica. | Improves overall IIS protection. Provides more granular control for protecting individual Web sites. Improves SharePoint protection, which includes IIS server for the Web Front End (WFE) component. |
| NTFS Sparse File Support | Allows replication of Windows-based compressed or deduplicated data without decompression. Typically used to replicate deduplicated backup data from remote offices to a central location, or between data centers for off-site protection. | Lowers bandwidth requirements and speeds WAN data transport from remote offices or between data centers. |
- CA ARCserve® Replication and High Availability Administration Guide
- CA ARCserve® Replication and High Availability Installation Guide
- CA ARCserve® Replication and High Availability PowerShell Commands Guide
- CA ARCserve® Replication and High Availability Release Notes
CA ARCserve Replication and High Availability Operation Guides:
- CA ARCserve Replication and High Availability for UNIX and Linux Operation Guide
- CA ARCserve Replication and High Availability for Windows BlackBerry Enterprise Server Operation Guide
- CA ARCserve Replication and High Availability for Windows Custom Application Protection Operation Guide
- CA ARCserve Replication and High Availability for Windows Microsoft Dynamics CRM Operation Guide
- CA ARCserve Replication and High Availability for Windows Microsoft Exchange Server Operation Guide
- CA ARCserve Replication and High Availability for Windows Microsoft IIS Server Operation Guide
- CA ARCserve Replication and High Availability for Windows Microsoft SharePoint Server 2007 Operation Guide
- CA ARCserve Replication and High Availability for Windows Microsoft SQL Server Operation Guide
- CA ARCserve Replication and High Availability for Windows Oracle Operation Guide
- CA ARCserve Replication and High Availability for Windows Virtualized Server Environments Operation Guide
CA ARCserve Replication and High Availability (formerly CA XOsoft) r15 for UNIX and Linux Compatibility Matrix
|
OS Release |
Applications |
|
High Availability and Data Replication |
|
|
IBM AIX 5.2 (32bit, 64bit), 5.3 (min TL04 is required) (32bit, 64bit) & 6.1 (64bit) |
File Server (jfs, jfs2) |
|
Sun Solaris 9 (32bit, 64bit),10 (SPARC) (64bit), 10 (x86_64) |
File Server (ufs, zfs) |
|
Red Hat Enterprise Linux Server (RHEL) |
File Server (ext2, ext3, ReiserFS) |
|
SUSE Linux Enterprise Server |
File Server (ext2, ext3, ReiserFS) |
|
VMware Virtualization (ESX server, VMware Server & Workstation all versions) 1 |
File Server |
CA ARCserve Replication and High Availability (formerly CA XOsoft) r15 for Windows Compatibility Matrix
|
Edition |
Supported Architectures |
Applications |
||
|
x86 |
x64 |
|||
|
High Availability and Data Replication |
||||
|
Windows Server 2003 |
Web Edition |
SP1, SP2 |
SP1, SP2 |
File Server |
|
Standard Edition |
File Server |
|||
|
Enterprise Edition |
File Server |
|||
|
Datacenter Edition |
File Server |
|||
|
Windows Storage Server |
File Server |
|||
|
MSCS Cluster |
File Server |
|||
|
Windows Server 2003 R2 |
Enterprise Edition |
SP1, SP2 |
SP1, SP2 |
File Server |
|
Standard Edition |
File Server |
|||
|
Datacenter Edition |
File Server |
|||
|
Windows Storage Server |
File Server |
|||
|
MSCS Cluster |
File Server |
|||
|
Windows Server 2008 7 |
Standard Edition |
SP1, SP2 |
SP1, SP2 |
File Server |
|
Enterprise Edition |
File Server |
|||
|
Datacenter Edition |
File Server |
|||
|
Web Server Edition |
File Server |
|||
|
Windows Storage Server |
File Server |
|||
|
Foundation |
File Server |
|||
|
MSCS Cluster |
File Server |
|||
|
Windows Server 2008 R2 |
Foundation |
Not Applicable |
Yes |
File Server |
|
Standard Edition |
File Server |
|||
|
Enterprise Edition |
File Server |
|||
|
Datacenter Edition |
File Server |
|||
|
Web Server Edition |
File Server |
|||
|
MSCS Cluster |
File Server |
|||
|
Microsoft Virtual PC 2 |
All versions |
Yes |
Yes |
File Server |
|
Microsoft Virtual Server |
All Versions |
Yes |
Yes |
File Server |
|
Microsoft Hyper-V Server 2 |
Windows Server 2008 |
Yes |
Yes |
File Server |
|
Windows Server 2008 R2 |
||||
|
VMware Virtualization 2 |
ESX Server all versions |
Yes |
Yes |
File Server |
|
VMware server all versions |
||||
|
Workstation all versions |
||||
|
Cirtrix XenServer 8 |
Version 5.5/5.6 |
Yes |
Yes |
File Server |
|
Data Replication |
||||
|
Windows Server 2003 |
Small Business Server |
SP1, SP2 |
SP1, SP2 |
File Server |
|
Windows Server 2008 |
|
SP2 |
SP2 |
File Server |
|
Full System High Availability |
||||
|
Windows Server 2003 |
Web Edition |
SP2 |
SP2 |
|
|
Standard Edition |
||||
|
Enterprise Edition |
||||
|
Datacenter Edition |
||||
|
Windows Storage Server |
||||
|
Windows Server 2003 R2 |
Enterprise Edition |
SP2 |
SP2 |
|
|
Standard Edition |
||||
|
Datacenter Edition |
||||
|
Windows Storage Server |
||||
|
Windows Server 2008 |
Standard Edition |
SP2 |
SP2 |
|
|
Enterprise Edition |
||||
|
Datacenter Edition |
||||
|
Web Server Edition |
||||
|
Windows Storage Server |
||||
|
Small Business Server |
||||
|
Windows Server 2008 R2 |
Web Server Edition |
Not Applicable |
Yes |
|
|
Standard Edition |
||||
|
Enterprise Edition |
||||
|
Datacenter Edition |
||||
|
THE FOLLOWING ARE COMMON PARTNER QUESTIONS ASKED ABOUT CA ARCSERVE HIGH AVAILABILITY
Q: What is CA ARCserve High Availability? A: CA ARCserve High Availability, formerly known as CA XOsoft™ High Availability provides full server high availability protecting your customers’ Windows systems, applications and data. It includes LAN and WAN replication, continuous data protection (CDP) and automated recovery testing to quickly and easily replicate data from one site to another. Real-time server health monitoring, automated and push-button failover and push-button failback helps provide uninterrupted access to applications and data in the event of a primary server failure, planned and unplanned outage or even man-made or natural disaster. It supports Windows, Linux and UNIX. CA ARCserve High Availability is part of the CA ARCserve® Family of Products that together delivers total protection, recovery and availability of your customers’ systems, applications and data. Q: What do the terms “replication” and “high availability” mean? A:In the context of these product, “replication” refers to the process of synchronizing a server (primary) to another server (replica) over a local area network (LAN) or wide area network (WAN) using a secure virtual private network (VPN). After the initial synchronization, only subsequent data changes are sent to the replica server, ensuring fast and efficient network throughput. “High availability” refers to the product’s ability to monitor the health of the primary server and automatically failover to the replica server and redirect end-users after a disruption to the primary server. Q: What do the terms “primary server” and “replica server” mean? A:Also known as the production server, a “primary server” is any physical or virtual server hosting business applications used to perform or support business operations. A “replica server” is the failover or standby server — usually housed in an offsite or recovery location — to which your data is replicated for business continuity and disaster recovery purposes. Q: How does CA ARCserve High Availability work? A: With CA ARCserve High Availability you install software agents on the primary servers to provide real-time, asynchronous replication (or periodic replication) to the replica servers you maintain at a local or remote location, or in a third-party data center. Software agents are installed on the replica servers too. After the initial synchronization process — which copies all the specified data from primary to replica servers over the LAN or WAN (or by performing offline synchronization via removable media) the agents keep these servers up to date by continually replicating all changes made when your employees save files, update databases and send or receive emails. This delta-based replication process helps you minimize bandwidth requirements and associated costs. CA ARCserve High Availability provides server monitoring with fully automated and push-button failover processes for near-instantaneous recovery. Once the primary server is repaired or replaced, CA ARCserve High Availability provides easy push-button failback to the production environment. Then you would then resume normal operations and resume the CA ARCserve High Availability protection. Q: What type of company or organization would make good CA ARCserve Replication target? A: CA ARCserve High Availability is typically targeted at businesses and organizations that demand high availability for critical applications and data. These organizations experience significant impact to their revenue, service, reputation, compliance and productivity when faced with downtime and data loss. These organizations also seek a higher level of data protection and recovery testing capabilities too. For these organizations, backup and restore alone clearly do not meet their needs. While there is no special company size to target, the sweet-spot would most likely be organizations with 100 – 1000 employees that typically manage multiple remote offices and/or one or more data centers, and have 5 or more critical file and application servers. Look for companies that are dependent on Microsoft applications such as Exchange, SQL, SharePoint, IIS and Dynamics CRM as well as Oracle and Blackberry. As far as industry targeting, CA ARCserve High Availability is used across every industry today. Industries that are extremely sensitive to data loss and system downtime – such as services industries with highly paid professional employees like consulting, legal and accounting, and industries where downtime significantly affects sales and support like financial services, healthcare, and retail are all good targets. First responders like Police, Fire and Security typically require high availability to critical databases, and even non-profit and for-profit higher education institutions that offer online education and student portals are good targets too, Q: What type of Partner would make a good CA ARCserve Replication and CA ARCserve High Availability reseller? A: Typically, CA ARCserve High Availability is sold by partners focused on disaster recovery or storage management solutions such as backup, mirroring, clustering, RAID and SANs. But these products would also be perfect for Partners that sell Microsoft applications or server virtualization – as add-ons to each sale. It is also perfect for Managed Service Providers (MSPs) that already offer data center and application hosting, or cloud-based backup, looking to expand their disaster recovery service offerings. For Partners seeking a way to start an MSP business model, this product provides a comprehensive platform to help you start a new service business that typically offers a high-margin, recurring revenue stream. Q: Does CA ARCserve High Availability support both physical and virtual replication? A: Yes, it supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual-to-physical (V2P) and virtual-to-virtual (V2V) replication and failover/failback. In VMware ESX and vSphere environments, these products protect the data created by the virtual machine applications. CA ARCserve High Availability also includes VMware vSphere vCenter Server high availability to improve overall protection, reliability and IT productivity. If your customer’s organization uses Microsoft Hyper-V for virtualization, this product offers both Hypervisor and VM/Guest-level replication and failover — without requiring you to install the ARCserve High Availability engine in each virtual machine. CA ARCserve High Availability is also Citrix certified for XenServer and provides VM-level protection for flexibility. Q: How long does it take to failover to the replica server after an outage or disruption? A: Because CA ARCserve High Availability continuously monitors the primary servers and automatically detects and reacts to a wide variety of issues, it can provide your customers with near-instantaneous failover. CA ARCserve High Availability also provides push-button failover capabilities, which your customers can use to transfer operations to replica servers before an impending disaster as well as during routine maintenance activities on their primary servers. Q: How will CA ARCserve High Availability affect my customer’s end-users when recovering from a system failure? A: With CA ARCserve High Availability, most failover processes are transparent and do not impact end users, but in some scenarios, end users may need to restart the application they were using when the disruption occurred. If this is the case, it is a best practice to alert all appropriate personnel that they will need to restart their applications following failover. Q: How does Data Rewind technology provide continuous data protection (CDP)? A: CA ARCserve High availability includes data rewind technology, which provides integrated, continuous data protection (CDP). Data rewind captures and stores every data write on the replica server as files, databases and emails are created, updated or deleted. Should a file, email or database record be accidentally deleted or changed — or damaged by a virus, malware or other corruption — data rewind helps your customers quickly and easily restore all data on the replica server to the point in time just prior to the event. At that point, end-users can continue to work on the replica server or administrators can failback their production server to a good known point in time. CDP is a core recovery competency your organization needs to fills the gaps in data protection left by periodic, backups and snapshots — and achieve the best recovery point objectives (RPOs) for your mission-critical applications. Q: Can you explain the automated recovery testing included in this product and why it’s an important capability? A: CA ARCserve High Availability includes CA ARCserve Assured Recovery®, an automated recovery testing feature for Windows environments. CA ARCserve Assured Recovery allows your customers to schedule automatic, recurring testing of your replica servers, applications and data — without impacting your production and recovery environments or requiring IT intervention. Performing periodic testing helps your customers ensure that their systems are poised to automatically assume production duties and restore operations at a moment’s notice, while their IT staff focuses on supporting other critical tasks and responsibilities. What’s more, CA ARCserve Assured Recovery is integrated with Microsoft Virtual SourceSafe (VSS) Snapshot Management technology, a core component of a robust backup and recovery plan. It enables a VSS Snapshot immediately after recovery testing to provide application-consistent backups off the replica server that helps eliminate backup window constraints. Q: Does CA ARCserve High Availability work with tape-based backup products? A: Yes, CA ARCserve High Availability is tightly integrated with CA ARCserve Backup and both may be managed through the CA ARCserve High Availability Management Console. Beyond CA ARCserve Backup, CA ARCserve High Availability can be used with CA ARCserve D2D backup software as well as most other backup products available today. Q: What’s new in CA ARCserve Replication and CA ARCserve High Availability r12.5? A: CA ARCserve High Availability includes the following new features: FULL SYSTEM HIGH AVAILABILITY provides complete Windows-based system protection including the operating system, system state, application and data using Physical to Virtual (P2V) and Virtual to Virtual (V2V) replication as a virtual hard disk (VHD) with automated and push-button failover to Microsoft Hyper-V servers, no matter what the application - helping speed server recovery and reduce disaster recovery costs. This feature may be used with virtually any Windows-based application. MULTIPLE REPLICATION LEVELS offers continuous, scheduled and ad-hoc replication to allow you to balance network resource utilization and the required level of protection. OFFLINE SYNCHRONIZATION offers an alternative to LAN or WAN synchronization during the initial synchronization of the production Windows server and replica server – especially useful for very large Windows-based data sets and databases. Uses VSS Snapshot of the primary server to removable media and then restore Snapshot to the replica server. Shortens time-to-protection. MICROSOFT EXCHANGE 2010 SUPPORT provides application-aware LAN and WAN data replication, server and application monitoring, automated and push-button failover, data rewind for continuous data protection (CDP), and automated non-disruptive testing to protect an Exchange 2010 environment as well as older Exchange versions. LINUX AND UNIX® HIGH AVAILABILITY offers LAN/WAN replication, server and application monitoring and automated and push-button failover with hard-links support to avoid unnecessary data replication. SERVER GROUP MANAGEMENT provides the ability to group together scenarios for multiple machines to protect distributed platforms such as SharePoint, web applications, and document repositories. Allows server groups to fail over together across the wide area network. MICROSOFT DYNAMICS CRM V4 SUPPORT provides LAN and WAN data replication, server and application monitoring, automated and push-button failover, data rewind for continuous data protection (CDP), and automated non-disruptive testing to protect a Dynamics CRM environment including the web front end, SQL server and application. ENHANCED MICROSOFT IIS SUPPORT provides protection for IIS Metadata that typically contains website configuration information, through LAN and WAN replication, automated and push-button failover, data rewind for continuous data protection (CDP) and automated non-disruptive testing - allowing for granular protection of IIS-based websites and intranets. NTFS SPARSE FILE SUPPORT allows replication of Windows-based compressed or deduplicated data without decompression/expansion - typically used to copy deduplicated backup data from remote offices or between data centers for offsite protection. Q: What operating systems does CA ARCserve High Availability support? A: CA ARCserve Replication supports: - Microsoft Windows Server 2003, 2008 and 2008R2 in Standard or Enterprise Edition (32-bit or 64-bit) - UNIX AIX 5.2, 5.3 6.1, Solaris 9, 10 , SPARC, Intel - Linux RedHat 4,5, SuSE 9, 10 Q: What applications does CA ARCserve High Availability support? A: CA ARCserve Replication supports: - Microsoft File Services 2003 and 2008 in Standard or Enterprise Edition (32-bit or 64-bit) - Microsoft Exchange Server 2003 2007, and 2010 in Standard or Enterprise Edition - Microsoft SQL Server 2005 and 2008, and SQL Express 2005/MDAC - Microsoft SharePoint Server 2007 - Microsoft IIS versions 6, 7, and 8 - Microsoft Dynamics CRM v4 - Blackberry Enterprise Servers (BES) - Oracle 10g *Additional application support can be achieved through custom scripting Q: Do my customers need to have CA ARCserve Backup to use CA ARCserve Replication or CA ARCserve High Availability? A: CA ARCserve High Availability is integrated with CA ARCserve Backup so you can create combined replication, failover, recovery testing, VSS snapshot and backup scenarios, all from the replica server to eliminate any impact to your production environment – basically eliminating any backup window constraints. But CA ARCserve Backup is not required. You may use CA ARCserve High Availability with CA ARCserve D2D backup software, as well as most leading backup software solutions in the market. Q: Where can I find more information on CA ARCserve High Availability? A: Additional information about CA ARCserve High Availability is available at arcserve.com/highavailability. Authorized Partners will find a wide range of sales and marketing tools and training on the CA Partner Portal at arcserve.com/partnerportal. Q: What is the pricing structure for CA ARCserve High Availability? A: Contact a CA ARCserve Replication distributor or your CA representative for pricing information. A list of authorized distributors may be found on arcserve.com/partners. Q: Where can I get a trial version of the product for my customers? A: Visit arcserve.com/software-trails to download your free trial software. Q: What CA ARCserve High Availability Partner sales and technical training and sales tools are available? A: CA offers a wide variety of training programs and sales tools for authorized Partners. Authorized partners may access all training and sales tools from the CA Partner Portal at arcserve.com/partnerportal. Non authorized Partners may visit arcserve.com/partners to learn more about our program, or you may contact your local CA sales team for more information. Q: What CA ARCserve High Availability user training is available? A: CA offers a wide variety of technical training programs for CA ARCserve High Availability. A list of available training may be found at arcserve.com/support. |
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